The "soft skills" of professional salespeople are the skills that are not related to logical, numerical, technical or doctrinal knowledge. Rather, they orbit around emotional and social intelligence. Salespeople need these skills as much or more than technical skills. Sales are one of the most important binders of the social fabric and require certain skills to optimize interpersonal relationships. It's true that a salesperson's success is measured strictly by their results, but understanding why they're successful is more complicated. In sales tasks, this is a reflection of two things: the scope of the technical skills and the nature of the "soft skills". What are "soft skills" in sales? Unlike technical skills that are relatively easy to teach and measure, soft skills are somewhat more "fuzzy.
They include a salesperson's ability to relate and communicate with others, their emotional intelligence, the level of charisma they possess, their self-confidence, etc. Because sales is people-eccentric, soft skills are critical. And among them, the 6 described below, top the list. Soft Special Database Skills of Professional Sellers 1. Growth mindset. If you are a good relationship builder, please answer the following: Do you consider relationship building to be an innate skill that you possess, or do you think you developed it through hard work, practice, and ongoing feedback? If you choose the second answer, you have a growth mindset.
People with this mindset are convinced that they can strengthen their natural talents and develop new abilities over time. On the other hand, people with a "set mindset" understand that their dispositions and abilities are fixed and have been pre-established in some way. Many scientific investigations have concluded that having a growth mindset greatly improves the chances of success in life. How to develop this skill? It is relatively simple. To move from a “defined mindset” to a growth mindset, you must change your view of failure. It cannot be thought that failing is something shameful. You need to be convinced that defeats and disappointments are a learning experience. When there is no fear of misunderstanding, effort increases and something new is capitalized on in each challenge faced.
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